Contact us

Get in Touch

We're here to assist you with any inquiries about our fashion collections, orders, or general questions. Our customer service team is committed to providing you with the best shopping experience.

Email Support

For product inquiries, order assistance, or general questions:

Customer Service: [email protected]

We typically respond within 24-48 hours during business days.

Our Headquarters

EclatNeon Fashion Ltd.
123 Style Avenue
Fashion District
London, UK
EC1A 1AA

Please note this is our corporate office and not a retail location.

Customer Service Hours

Monday - Friday: 9:00 AM - 6:00 PM (GMT)

Saturday - Sunday: Closed

We are closed on UK public holidays.

For immediate answers, you may find what you're looking for in our FAQ section which covers common questions about sizing, shipping, returns, and more.