Shipping policy

Shipping Policy

Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Shipping Methods & Delivery Time

We currently offer Standard Shipping to all destinations. Estimated delivery times are:

  • Domestic: 3-5 business days
  • International: 7-15 business days (depending on destination)

Please note these are estimates and not guarantees. Delivery times may be affected by factors beyond our control such as customs clearance, weather conditions, or carrier delays.

Shipping Costs

Shipping fees are calculated based on:

  • Package weight and dimensions
  • Destination country

The exact shipping cost will be displayed during checkout before you complete your purchase.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package through our carrier's website.

Shipping Restrictions

We currently ship to most countries worldwide. However, we reserve the right to cancel orders to certain destinations due to customs restrictions or other logistical limitations.

Customs & Import Taxes

For international orders, please note:

  • Your order may be subject to import duties and taxes
  • These charges are the responsibility of the recipient
  • We cannot predict what these charges might be

For more information, please contact your local customs office.

Undeliverable Packages

If a package is returned to us as undeliverable, we will contact you to arrange reshipment. Additional shipping fees may apply in such cases.

Contact Us

For any questions regarding our shipping policy, please email our customer service team at [email protected].