Terms of service
General Terms
By accessing and purchasing from EclatNeon, you agree to be bound by these Terms of Service. All products listed (including Dresses, Jackets, Blouses, Tops, Pants, and Coats) are subject to availability.
User Agreement
- You must be at least 18 years old or have parental consent to make purchases
- All product information (descriptions, prices, availability) may change without notice
- You are responsible for providing accurate shipping and payment information
- Any fraudulent activity will result in immediate termination of service
Limitation of Liability
EclatNeon shall not be liable for:
- Any indirect, incidental, or consequential damages
- Product misuse or improper care
- Delays caused by shipping carriers or customs
- Color variations due to monitor settings
Intellectual Property
All content on EclatNeon (logos, product images, descriptions) is our exclusive property. Unauthorized use, reproduction, or distribution of any materials is strictly prohibited.
Refund Policy
We accept returns within 14 days of delivery:
- Items must be unworn, unwashed, with original tags
- Customer bears return shipping costs
- Refunds will be processed within 5 business days after receiving returned items
- Final sale items are non-refundable (clearly marked as such)
Dispute Resolution
Any disputes shall be resolved through negotiation first. If unresolved, disputes will be settled through binding arbitration in accordance with the laws of our jurisdiction. Both parties waive the right to pursue class action claims.
Modifications
EclatNeon reserves the right to modify these terms at any time. Continued use of our services constitutes acceptance of the revised terms.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where EclatNeon is registered, without regard to its conflict of law provisions.